Terms & Conditions

Effective Date: 4 August 2026

Welcome to LioraMax.com. By accessing or using our website, placing an order, or using any of our services, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.

A. General

1. Updates and Modifications

LioraMax reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Changes become effective immediately upon publication on our website. Your continued use of LioraMax.com after any changes constitutes your acceptance of the revised Terms.

We encourage customers to review these Terms periodically.

2. Applicability

These Terms & Conditions govern your access to and use of LioraMax.com, including all purchases, products, services, and related content available through the website.

3. Ownership and Intellectual Property

All content on LioraMax.com, including but not limited to:

• Logos

• Product images

• Graphics

• Text

• Product descriptions

• Website design

• Software

• Icons

• Videos

is the property of LioraMax or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, published, or used for commercial purposes without prior written permission.

4. User Conduct

Users agree not to:

• Use the website for unlawful purposes.

• Submit false or misleading information.

• Attempt unauthorized access to our systems.

• Upload malicious software or harmful content.

• Interfere with the operation or security of the website.

• Infringe upon intellectual property rights.

LioraMax reserves the right to suspend or terminate access for users who violate these Terms.

B. Orders & Delivery

1. Order Acceptance

All orders placed through LioraMax.com are subject to acceptance and product availability.

We reserve the right to refuse or cancel any order for reasons including:

• Product unavailability

• Pricing errors

• Payment issues

• Suspected fraud

• Violation of these Terms

2. Pricing

While we make every effort to ensure accurate pricing, occasional errors may occur.

If an incorrect price has been displayed, we reserve the right to cancel the order and issue a full refund where applicable.

3. Delivery

Delivery times vary depending on:

• Customer location

• Product availability

• Courier schedules

• Public holidays

• Weather or unforeseen circumstances

Estimated delivery times are provided for guidance only and are not guaranteed.

4. Shipping Charges

Shipping fees, free delivery offers, and minimum order requirements may vary by location and promotional campaigns. Current shipping information will be displayed during checkout.

5. Product Availability

Although we strive to maintain accurate inventory, products may occasionally become unavailable after an order is placed.

If this occurs, we will notify you and provide an appropriate refund or replacement where applicable.

6. Communication

By placing an order, you consent to receiving communications from LioraMax via:

• Email

• Phone calls

• SMS

• WhatsApp

These communications may relate to:

• Order confirmations

• Delivery updates

• Customer support

• Returns

• Promotional offers (where permitted by law)

C. Order Cancellation, Returns & Refunds

1. Order Cancellation

Orders may be cancelled before shipment.

Once an order has been dispatched, cancellation may no longer be possible and the order will instead be subject to our Returns Policy.

2. Returns

Customers may request a return for eligible products within the applicable return period stated on the website.

Returned products must:

• Be unused

• Be in original condition

• Include original packaging

• Include all accessories (if applicable)

Certain products may not be eligible for return due to hygiene, safety, or legal reasons.

3. Refund Policy

Approved refunds will be processed using the original payment method.

Refund processing times may vary depending on your payment provider but generally take 7–14 business days.

Shipping charges are generally non-refundable unless the return is due to our error.

4. Damaged or Defective Products

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with:

• Order number

• Product photos

• Description of the issue

After verification, we may offer:

• Replacement

• Exchange

• Full or partial refund

5. Complaints

Customer satisfaction is our priority.

If you have any concerns regarding our products or services, please contact our customer support team. We will investigate your complaint and aim to resolve it promptly.

D. Privacy Policy

1. Information Collection

LioraMax collects personal information necessary to:

• Process orders

• Deliver products

• Provide customer support

• Improve website functionality

• Prevent fraud

• Comply with legal obligations

2. Data Protection

We implement appropriate technical and organizational security measures to protect your personal information.

Your personal information will never be sold to third parties.

Information may be shared only:

• With trusted service providers involved in fulfilling your order

• Where required by applicable law

• With your explicit consent

3. Cookies

LioraMax.com uses cookies and similar technologies to:

• Improve website performance

• Remember customer preferences

• Analyze website traffic

• Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

E. Limitation of Liability

LioraMax shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products, except where liability cannot be excluded under applicable law.

F. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which LioraMax operates, without regard to conflict of law principles.

G. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Website: LioraMax.com

Email: support@lioramax.com

Customer Support: Available through our website contact form or WhatsApp (where available).

By using LioraMax.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Last Updated: 4 August 2026